Free Gift with Your order!
Included with Gem & Jewelry Orders
Free Gift with Your order!
"Thank you for your prompt attention to
S. C - Texas
Best Cut Gems' Canadian Shipping Rules, Policies and Shipping Rates are found here!
WELCOME CANADIAN BUYERS!
Canadian Shipping Rates
It is very important that you understand and read our policies carefully to avoid confusion when ordering. Our policies are in place to protect our customers and ensure the best customer service.
At Best Cut Gems we offer a secure site and easy payment with Mastercard, Visa, Discover and our BCG Layaway Plan. You can also pay via Paypal even if you don't have a Paypal account. You can pay with credit card or via your checking account through Paypal. It is quick and easy! If you have problems processing your order through our website, it is due to our tight security on credit cards. In that event please use the PayPal option for your method of payment, as we are using them for our International Order Processing!
When paying for your order with a credit card, your billing address must match the address that is on your credit card.
All orders over $1000.00 USD must be made by direct bank wire transfer. Email linda@bestcutgems for further instructions to do a wire transfer, very easy.
Canadian Buyers are responsible for all Duties and Taxes!
Please provide a complete address for delivery during business hours. Orders will be shipped within 2-3 business days, unless otherwise stated. If shipping is delayed for any reason, we will notify you as soon as possible.
We use insured First Class USPS Mail International, Express Mail International and FedEx for shipping. You have an option of the 3 different shipping rates when you place your order.
To save you money on shipping charges, the larger jewelry items will be shipped in silk pouches instead of the larger, heavier, gift boxes.
All shipments will be made to credit card billing address only.
Refunds for the cost of an item are made if the purchaser is dissatisfied and notifies Best Cut Gems within 2 (two) days, and returns the item within 5 (five) days of receipt of the item. Requests for refunds can be made by phone or e-mail. Best Cut Gems will issue a refund of merchandise credit upon receipt of the item(s) in an unaltered and undamaged state, less any shipping and handling charges.
NO REFUNDS ON SPECIAL ORDERS!
Send merchandise via insured shipment. This will protect you in case the package is damaged or lost in transit.
Send Returned Items To: BCG
TYPOGRAPHICAL ERRORS POLICY
Best Cut Gems is not responsible for typographical errors.
Best Cut Gems will not give, sell, or rent your personally identifiable information, including e-mail, personal data, and credit card information, to anyone.
In our effort to ensure a safe and secure online shopping experience, we wish to share information about our exhaustive user information protection and transaction security policies.
a) SSL Encryption:
We Accept Credit Cards and
Note: All prices in US Dollars
Member of the
Florida Society of Goldsmiths